Traveller
Frequently Asked Question

Our Expert Answers

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How can I book a trip with Traveller?
A: You can book online through our secure website or by contacting our friendly customer service team.
What payment methods do you accept?
A: We accept all major credit cards and secure online payments.
When is payment due?
A: Full payment is required at the time of booking for national trips and 30 days before departure for international trips. However, certain adventure activities may require additional deposits.
WHAT DOCUMENTS DO I NEED TO SUBMIT FOR MY FLIGHT TICKETS?
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Our Expert Answers

We Offer
Do you offer national and international trips?
A: Yes! We offer a wide range of exciting adventure experiences across your backyard and around the globe.
What types of trip styles do you cater to?
A: We design trips for every type of traveler, from student adventures and family getaways to corporate retreats and romantic honeymoons.
Can I customize my trip itinerary?
A: Absolutely! We can work with you to create a personalized itinerary that perfectly matches your interests and preferences.
Frequently Asked Question

Our Expert Answers

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What kind of adventure activities do you offer?
A: We offer over 16 adrenaline-pumping and unique adventure activities, from white-water rafting and mountain climbing to spelunking and wildlife encounters.
Are the adventure activities included in the trip price?
A: It depends on the specific activity and trip. Some activities are included, while others are available for an additional fee.
What is the difficulty level of your adventure activities?
A: We offer a variety of activities at different difficulty levels to cater to all experience levels. Be sure to let us know your comfort level when booking.
Frequently Asked Question

Our Expert Answers

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What travel documents do I need for my trip?
A: The necessary documents will vary depending on your destination. We recommend that you check with your local embassy or consulate for the latest requirements.
Do you offer travel insurance?
: We strongly recommend purchasing travel insurance for your peace of mind. While we don't sell it directly, we can provide information on reputable travel insurance providers.
What safety measures do you have in place?
A: Your safety is our top priority. We have comprehensive safety protocols in place for all our trips and work with experienced and qualified local partners.

Our Expert Answers

We Offer
What is your cancellation policy?
A: You can find our cancellation policy on our website. It outlines fees and timelines for changes and cancellations.
What is included in the trip price?
A: This varies depending on the trip but typically includes accommodation, transportation, meals, activities, and local guides. Review the specific trip details for inclusions.
Do you offer discounts for groups or students?
A: Yes, we offer special discounts for groups and students. Contact us for more information